We aim to ensure complete customer satisfaction. Please review our return and refund process below.

Eligibility: Returns are accepted only for defective, damaged, or incorrect products delivered.

Return Window: Requests for returns must be made within 7 days of receiving the product.

Condition of Return: The product must be unused, in its original packaging, and accompanied by proof of purchase.

Refund Process: Refunds will be processed to the original payment method within 7-10 business days after the return is approved.

Non-Refundable Items: Customized or bulk orders are non-refundable unless defective.

Shipping Costs: Return shipping costs are borne by the customer unless the product delivered was incorrect or damaged.

Inspection: All returned items are subject to inspection before a refund is initiated.

Exchange Policy: Exchanges are offered for defective products of the same type and value.

Cancellation Policy: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible.

Contact: For returns, email support@earthkindcompostables.com.