Shipping & Payment Policy Learn about our shipping methods, timelines, and payment processes below. Shipping Regions: We ship across India and to select international destinations. Shipping Timeframe: Orders are processed within 2-3 business days and delivered within 7-10 days domestically. International delivery timelines vary. Shipping Charges: Shipping costs depend on the order size and destination and will be displayed at checkout. Free Shipping: We offer free shipping for domestic orders above ₹5,000. Order Tracking: A tracking ID will be provided once your order is dispatched. Payment Methods: We accept UPI, credit cards, debit cards, net banking, and digital wallets. Payment Security: All transactions are encrypted and processed securely via trusted payment gateways. Cash on Delivery (COD): COD is available for select locations and orders above ₹1,000. Shipping Restrictions: Hazardous or oversized items may have specific shipping requirements or restrictions. Failed Payments: If a payment fails but the amount is debited, the refund will be processed within 5-7 business days.

Return & Refund Policy We aim to ensure complete customer satisfaction. Please review our return and refund process below. Eligibility: Returns are accepted only for defective, damaged, or incorrect products delivered. Return Window: Requests for returns must be made within 7 days of receiving the product. Condition of Return: The product must be unused, in its original packaging, and accompanied by proof of purchase. Refund Process: Refunds will be processed to the original payment method within 7-10 business days after the return is approved. Non-Refundable Items: Customized or bulk orders are non-refundable unless defective. Shipping Costs: Return shipping costs are borne by the customer unless the product delivered was incorrect or damaged. Inspection: All returned items are subject to inspection before a refund is initiated. Exchange Policy: Exchanges are offered for defective products of the same type and value. Cancellation Policy: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible. Contact: For returns, email support@earthkindcompostables.com.